This Privacy Policy explains how Canpol Manufacturing Ltd (“Canpol”, “we”) collects, uses and protects personal information of wholesale customers in Canada and the United States. Canpol sells exclusively to the trade (florists, retailers and event designers).
Who we are
Canpol Manufacturing Ltd, 925 Mid-Way Blvd, Mississauga, ON L5T 1T9, Canada, with a U.S. distribution centre at 315 Shawnee North Dr, Suwanee, GA 30024-2291, is responsible for the personal information described here.
What we collect
When you open a wholesale account, place an order or contact us, we collect: contact name, company/store name, business email and phone, shipping/billing address, tax identification number, and order history. We also collect limited technical data through cookies (see Cookies below).
How we use it & consent
We use your information to verify and manage your trade account, process and confirm wholesale orders, arrange invoicing and shipping, and respond to enquiries. We process personal information with your consent and as permitted under Canada’s PIPEDA and Quebec’s Law 25. We send commercial emails only with consent (CASL) and you may unsubscribe at any time.
Cookies
We use strictly necessary cookies for the shopping session, secure login and your language preference. These are required for the site to function. We do not use advertising cookies. Where tracking or analytics cookies are added, we will request consent as required (including under Quebec Law 25). You can control cookies in your browser settings.
Sharing & cross-border transfers
We share personal information only with service providers who help us operate (e.g. shipping, hosting), under confidentiality obligations, and where required by law. Because we operate warehouses in Canada and the United States, your information may be processed in both countries and may be accessible to authorities under applicable law.
Retention & security
We keep personal information only as long as needed for the purposes above and for legal/accounting requirements, then securely delete or anonymise it. We use reasonable physical, technical and organisational safeguards to protect it.
Your rights
You may request access to, correction or deletion of your personal information, and withdraw consent. Residents of Quebec have additional rights under Law 25 (including data portability and de-indexing). California residents have rights under the CCPA/CPRA, including to know, delete, and opt out of any “sale” or “sharing” of personal information — we do not sell personal information. To exercise any right, contact our privacy officer below.
Contact — Privacy Officer
Questions or requests: Privacy Officer, Canpol Manufacturing Ltd, 925 Mid-Way Blvd, Mississauga, ON L5T 1T9 — canpol@canpolltd.com, (905) 564-6542.
This document is a template provided for information only and does not constitute legal advice.